Licensing FAQ

Below are answers to common licensing questions.

Does your software require a hardware key?

• PrimeOCR can now be managed with either a software key or USB hardware key.  At the time of purchase you can specify which method you want to use for managing the license.

What are the advantages of using a hardware key versus a software license?

• Software licenses are issued for a specific PC.  A hardware key can be moved from one PC to another.  The software will run if the hardware key is plugged into the computer.

• If the PC ever fails then a software license must be re-issued by a multi-step process with our licensing personnel.  A hardware key on other hand can be un-plugged from the failed PC and plugged into another PC and OCR continues without interruption.

• A software license enables you to get started immediately.  The evaluation software is managed through a software license and can be used until a hardware key is shipped to you.

How do you license the software - on a per seat basis?

• PrimeOCR is licensed on a per PC basis.

• Customers usually license a copy of PrimeOCR and use it as a centralized OCR server that runs on a dedicated, fast PC.  Any number of users that have access to the server on the network can submit jobs to the OCR server over the network.

• If a single license is not enough capacity then additional licenses can be purchased to increase the overall OCR capacity.

• PrimeView and PrimeVerify are separate applications from PrimeOCR and are licensed on a per PC basis but unlike PrimeOCR these applications can be used by a single user so the license for a copy of PrimeView and PrimeVerify is essentially on a per seat basis.

• Contact sales if you have additional questions regarding licensing.

My original purchase did not include PDF output.   How easy it to upgrade?

• Since all products are shipped with each release, upgrading is simply a question of paying for the new option and then upgrading the license through and email update.  Once payment has been made we will send you a small program that will update your license to enable the newly purchased feature.

How can I get the latest release?

• Contact your sales rep for access to the latest release of the software.

• To receive the latest release of the software all items licensed must be currently on maintenance. 

• Minor upgrades and maintenance releases are free while major upgrades may be available at a discount.

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